Frequently Asked Questions
Everything you need to know about bringing Morris & Sons quality into your home.
What is the typical delivery timeframe for furniture items?
Standard furniture orders are typically processed within 3-5 business days. Depending on your location, delivery usually takes between 7 to 14 business days via our specialized white-glove logistics partners.
Do you offer international shipping?
Currently, Morris & Sons ships exclusively within the continental United States and Canada. We are working on expanding our international shipping options in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items, provided they are in their original packaging and unused condition. Please note that custom-made or bespoke furniture pieces are final sale.
Are your wood products sustainably sourced?
Yes, we pride ourselves on environmental responsibility. 90% of our timber is sourced from FSC-certified forests, and we prioritize reclaimed materials whenever possible for our rustic collections.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal. You can also view status updates in your account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free financing options through Affirm for qualifying purchases.